Pre-Orders Information

We understand that sometimes the item you’re after might not be in stock just yet — but that doesn’t mean you have to miss out. Our pre-order option lets you secure your furniture in advance, so you don’t lose out while waiting for the next delivery.

How Pre-Orders Work

If a product is available for pre-order, you’ll see an estimated delivery timeframe on the product page. Once your order is placed, the item will be reserved just for you and dispatched as soon as it arrives at our warehouse.

Payment

Payment is taken in full at the time of ordering, securing your item from our incoming stock. This helps us manage demand and ensures we have your order ready as soon as new stock arrives.

Estimated Delivery Dates

We do our best to provide accurate delivery estimates and keep them updated. While delays are rare, they can occasionally occur due to shipping or customs processes. If this happens, we’ll keep you informed every step of the way.

Can I Cancel My Pre-Order?

Yes, you’re free to cancel your pre-order at any time before it has been dispatched. Just contact our customer team and we’ll be happy to help.

Need Help?

If you have any questions about a pre-order or would like more information about upcoming stock, feel free to get in touch — we’re here to help you find exactly what you’re looking for.